Prior to contacting you about our online poker games, we need certain pieces of information and personal details. This section will guide you through, helping you to understand the information that we need and the way in which we will use it.
Mandarin Gaming is, categorically committed to respect your private lives, as well as the laws in place for the protection of information and personal information. The details that you entrust us with are confidential and we will not disclose them, unless absolutely necessary. This information, will not be, under any circumstances, shared or sold to third parties, except if established previously in your user contract.
Mandarin Gaming reserves the right to amend or modify its confidentiality policy, and at any time. This is why we recommend that you regularly consult our charter, in addition to information published on our website.
For all modification to your personal information, or to forbid our use of it, for all complaints, concerning your information, you can contact us by e-mail at email@example.com. All requests must be accompanied by proof supporting your request.
To open a player account, respond to our communication (questionnaires, surveys) to be kept up to date about new releases available, or for all other information connected to online poker games, you must provide certain pieces of personal information. These details allow us to tell you apart and to identify you as a person of over 18 years old.
Information that we consider to be personal take into account, but are not limited to your : surname, first name, date of birth, address of residence, home or other, credit card number, bank information, telephone, e-mail address, in addition to all necessary information concerning sending bills, assets or gifts. Your information will be kept safe and confidential on our servers. In order to improve our services we take the liberty of saving all information related to administration and traffic of our website, on our servers. The information saved will only be used for professional reasons by members of the team or by third parties, in connection with your use of our services.
Processing of your information
Our teams will only use your confidential information for professional reasons. Your information will be used to give you access to our services, be passed on to our customer service department, to carry out your online transactions, deal with your requests for information, allow security tests and ID check, improve our products and all other activity which is connected to the use of our services. We reserve the right to share your details with our sister companies, affiliates, suppliers, consultants, experts and all partners connected to our service, in order to improve our customer services and our promotional offers. To no longer receive these promotional offers, you need to send an e-mail to firstname.lastname@example.org. If you take part in a survey or a competition on our website and you win a prize, you accept the use of your surnames and first names for promotional reasons, except if that is forbidden by the law. As long as we are not notified to the contrary, we will continue to use your personal details for promotional reasons. We will only sell, lend or share your details with a third party, if that is stipulated in your user contract.
Mandarin Gaming reserves the right to check your personal information and financial transactions carried out on our services. To successfully complete these checks, you accept that we and our partners, whose activity is related to your detail checks, can use your information to check the accuracy.
Disclosure of your information
We only disclose your information if the law obliges us to, or if we believe, to the best of our knowledge, that we are obliged to by the law. We will use your personal details if we are subjected to a legal proceeding, if we have to protect our interests or insure the security of our clients or the public. We reserve the right to disclose your personal information to banks, credit card companies, processing companies, online casino sites or any other establishment whose activity is linked to ours. In case you are involved in an illegal activity, fraudulent or an attempt at fraud, in a forbidden transaction, in the production of imitations, fixing of poker games, cheating, money laundering or all activity that could cause harm to Mandarin Gaming.
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